Privacy Policy

Last Updated: April 16, 2026

At Just Piano Services, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with the Singapore Personal Data Protection Act (PDPA).

1. Information We Collect

We collect information directly from you when you interact with our website, specifically through our service inquiry and client information forms. This data includes:

• Contact Details: Your name, phone number, and email address.

• Instrument Details: Piano brand, model, and condition to help us provide an accurate service assessment.

• Technical Data: Information collected via cookies and tracking technologies (such as Google Ads and Analytics) regarding how you use our website.

2. How We Use Your Information

Your information is used strictly for professional purposes, including:

• Providing piano tuning, repair, and maintenance services.

• Managing service schedules and business administration.

• Communicating with you regarding your inquiries or scheduled appointments.

• Improving our website and marketing efforts through Google Ads performance data.

3. Data Automation and Storage

To provide the most efficient service, we utilize secure third-party automation tools (such as Google Forms and workflow platforms). Your data is processed through these systems solely to ensure timely service delivery. We do not sell, rent, or lease your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and provide relevant advertising. These cookies help us understand how visitors interact with our site. You can manage your consent preferences via the cookie banner displayed on our homepage.

5. Your Rights

Under the Singapore PDPA, you have the right to:

• Access the personal data we hold about you.

• Request corrections to any inaccurate information.

• Withdraw your consent for data collection at any time.

6. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at:

Just Piano Services Website: www.justpianoservices.com Location: Singapore